Notification: Resolution of MariaDB Authentication Issue
- Thursday, 29th May, 2025
- 05:30am
Respected Members,
We hope this message finds you well.
Please be informed that we have attached an official communication from our Senior Data Engineer, Mr. Rajan, addressing the recent MariaDB authentication issue that briefly affected our services.
We are pleased to report that the issue has been fully resolved, and all systems are now functioning normally. The attached document—Database_Issue_Resolution_Letter.pdf—provides a detailed summary, including:
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The root cause of the incident
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The corrective measures implemented
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Steps for users to follow to ensure continued seamless access
Should you encounter any issues accessing the website or related services, our support team remains at your service. Kindly open a ticket, and we’ll be happy to assist you promptly.
We truly appreciate your patience, understanding, and continued trust during this time.
Warm regards,
The Management Team
Thinknepal.com
